POLICIES AND BILLING

PLEASE BRING YOUR INSURANCE CARD

We will submit a claim to all primary and secondary insurances. Please remember to bring your current insurance cards to your appointment. Once your insurance company has processed your claim, we will bill you for the remaining balance if any. Payments are expected upon receipt of your statement. We accept Visa, MasterCard, Discover, Cash, Debit Cards and Money Orders.

IF YOU ARE UNINSURED

If you are uninsured, we will take care of your child and will make arrangements as necessary. We offer a discount at the time of visit for uninsured patients. We will work with you to ensure your child gets the care they need.

FOLLOWING GUIDELINES

Physicians must follow accepted national guidelines when determining what your charges (level of service) will be. They must code your visit based upon what services were provided and cannot take into account particular health plan benefit designs. Consequently we are unable to switch the visit reason and diagnosis in order for a claim to be covered by your insurance. If you think there is an error on your account, please contact the billing office immediately. We will review your concern with the physician and let you know the outcome.

NEWBORNS

You should contact your insurance company as soon as possible after your child has been born. Most health plans allow 30 days to add your newborn to your insurance plan. Appointment Policies If you are unable to keep your appointment, please call at least 24 hours in advance to cancel. Please bring your current insurance card to every appointment, and alert the receptionist of any changes when checking in for your appointment. Insurance co-payments are due at the time of the visit.

APPOINTMENT POLICIES

If you are unable to keep your appointment, please call at least 24 hours in advance to cancel. Please bring your current insurance card to every appointment, and alert the receptionist of any changes when checking in for your appointment. Insurance co-payments are due at the time of the visit.

WE CURRENTLY ACCEPT THE FOLLOWING INSURANCES:

Texas Medicaid:

  • TMHP
  • El Paso First
  • CHIP – El Paso First/Superior Health Plan
  • Molina Medicaid

New Mexico Medicaid:

  • New Mexico Traditional Medicaid
  • Blue Cross Blue Shield of New Mexico
  • Molina
  • Presbyterian

Private Insurances:

  • Aetna PPO/HMO/Marketplace
  • Association Benefits Plan
  • Assurant Health
  • Assured Benefits Administrators
  • Becch Street
  • BCBS PPO/HMO/Marketplace
  • Cigna
  • Core Source
  • Golden Rule Life Insurance
  • Healthscope Benefits Inc.
  • Healthsmart Preferred Care Inc.
  • Humana Health Care Plan
  • Medical Care Referral Group
  • Multiplan – PCHS
  • Principal Financial Group
  • Tricare West
  • United Health Care
  • Ambetter from Superior Health Plan
  • Sage
  • TPA
  • Curative First Health Plan